Comparison
PingCadence vs. Smartsheet update requests: tracker-neutral status
Smartsheet can email update requests for rows in a sheet, including to people outside the sheet. PingCadence does the same job for any tracker and adds a review gate and a decision queue.
What Smartsheet update requests does
Smartsheet workflows can send recurring update requests to people with an email address; recipients can edit a limited set of fields, and some fields (for example dependency-driven dates) are read-only for them.
Side by side
| Feature | Smartsheet update requests | PingCadence |
|---|---|---|
| Works with | Smartsheet sheets | Microsoft Excel & CSV, Microsoft Project, monday.com, Asana, Jira, Wrike, Trello, ClickUp and Microsoft Planner today; more trackers planned |
| Plan requirement | Paid Smartsheet plan to create workflows | No tracker plan needed beyond access to your data |
| Dependency-driven dates | Read-only for recipients | Recipients propose dates; you decide |
| Approval before sending | Configured workflow | Mandatory per-batch review |
| Cross-tool reporting | Within Smartsheet | One report across the plan you imported |
Which should you choose?
Choose Smartsheet update requests if: Your whole team already lives in Smartsheet.
Choose PingCadence if: Your plan is in another tool or Excel, or you want PM-approved changes only.
Last reviewed October 2026 from public documentation. Vendor features change; check their site for current details.